REFUNDS
Please note that Sol Beauty does not offer refunds. However, if you experience an allergic reaction from your extensions, we will offer a free removal and/or alternative accommodations.
LASHES
If you book a fill, and arrive with less than 50% lashes, we will suggest extra time
(as permissible).If extra time is refused, we will accommodate within the allotted time, however, we will be unable to guarantee 100% coverage.
Lash fills are permitted within the first 3 weeks, after which time, it is considered
to be a full set.
Please report any early fall out, or service complaints, within 72 hours.
CANCELLATION
As a courtesy, we ask that adequate notice is provided for any cancellations or rescheduling.
If a cancellation is not provided at least 48 hours in advance, there will be a 50% fee of services scheduled; a 100% fee will be applied to no-shows or appointments cancelled on the day of service.
CARD ON FILE
A valid credit card is required to book your appointment. This card will only be used as a preauthorization, and no hold amount will be placed to your card.
LATE POLICY
We do understand that sometimes being late is unavoidable and we will do our best to accommodate accordingly. However, if you are more than 7 minutes late, it will be up to the discretion of your stylist to evaluate what service can be offered in the remaining time. Please note that in certain circumstances an alternative service, or rescheduling, may be necessary.
DEPOSIT
A non-refundable deposit is required for all appointments at the same time of scheduling to confirm and hold your appointment. The deposit will be applied to your balance due at the end of your service.